Quality Inn & Suites Biltmore East

The room was clean and comfortable. The desk staff definitely have room to grow. We reported beeping in an adjacent room, we thought it was a fire alarm, the desk clerk said she didn’t see anything on her end and there was nothing she could do. Several hours later the beeping had not stopped. We called again, a different clerk said she could send maintenance, she did, and the beeping stopped. Great price, clean and comfortable room, good location.

It was a descent place just had few bugs in room and said mountain view i thought see from window but u walk out to see. Rooms need more noise reducer but overall 6 out of 10.

Rude front staff when I checked in. Asked for invoice when I left - discovered i was given invoice for a different room when reconciling the cost.

Went to visit Biltmore house and did not want to drive back to Gatlinburg so we stayed here.

Rented 2 rooms, one reaked of smoke, very bad, turned on ac hoping just from being closed. Was not smelled worse upon arriving back to room.

It was ok, noticed the whole room leaned to one side, was awkward. Very clean though

comfortable and convenient to the locations we wanted to visit

I felt this hotel did not live up to Quality Inn standards. Could be cleaner. Covid breakfast not worth your time.

no breakfast as advertised, only a box of juice and a muffin. no maid service, had to make bed and get own towels from office, no maintance man on duty. Good location, safe place. expensive for what you got

Great location at bargain price