New Hotel Le Quai - Vieux Port

Huge room but no attention to necessary repairs (e.g. air conditioning blew air but did not cool it)

The hotel turned the air conditioning off the day we arrived had a little window in our room. It was so hot couldn’t sleep. Room was in the 5th floor so had to lug 2big suitcases up the stairs to our room

We were told our room had a view. We had a view all right, a big neon sign saying "New Hotel" shining in our room all night. Check in was a breeze, but they held firm to the no check in until after 3:00. However, when we checked out, they tried to tell us we had not paid even though we showed them the expedia receipt! Front desk was not very helpful at all in telling us how to get the train to the airport. Wound up taking a taxi for 70.00! Not happy at all. Also, the picture you are showing is not the hotel.

Great location, nice view and balcony. Really good staff. Rooms need new carpets.

It's very hot to stay and their AC didn't work.

Excellent location, in Marseilles it does not get better

We stayed for one day before going on a cruise. Everything is fine, except the elevator was broken, which is a bit of a problem for my wife to walk up four flights of stairs.

Port clean a little on exspensive side . Need to keep hold of personel belongings as wife was.robbed of purse

Great place to stay close to everything we wanted to be close to. Staff very friendly and helpful...would stay again

Great hotel in a prime location. Spacious room. Excellent value. Wouldn’t hesitate to return or recommend this hotel.