Best Western Williamsport Inn

It was good for a one night stay between other destinations on a road trip. We were given a handicapped accessible room which we did not need. I mention this because it seems that due to the bathroom being larger, there was less space in the room so it seemed a bit claustrophobic. Also despite it being a non smoking room, it definitely had a cigarette smell to it and we saw cigarette butts sitting on the air vent outside. Otherwise it seemed clean enough. The woman working the front desk was very friendly and made sure to explain how the grab and go breakfast worked (changes made due to covid).

Very friendly staff. Helpful in anyway from where your room is to what restaurants are in the area. Beds aren't very comfortable and water pressure wasn't the best

The room was away from the highway so it was pretty quiet. Due to covid 19 there was no full out breakfast, but they found a way to provide food in a clean safe manor. Biggest inconvenience here was no working ice machiene.

No refrigerator in the room, my poolside view consisted of a wall in front, no chairs available to sit outside and we didn’t want 2nd floor but that is where we were, asked for first floor and the rooms “weren’t cleaned yet”. She was going to try to find us a room on the first floor until the supervisor cleaning person showed up then there was no mention of another room. Stayed here before and it was nice this time they had some type of family reunion playing loud music at the pool that wasn’t relaxing to the rest of us. I picked this hotel again because if the pool and didn’t use it because of the inconsiderate people.

Room was comfortable but smelled bad. Also there were several used towels still hanging behind our bathroom door in the hook. Staff was friendly and Friday’s was excellent for takeout right next door.

we've stayed at this hotel several times and have been very impressed with the service, cleanliness, and overall value but this time was different. Our room smelled like smoke, dog kept barking all night, kids slateboarding and people arguing outside our room. Items were not addressed by the staff when it was nrought to their attention. At checkout, the staff asked about our stay and we told them about the things that were not addressed. They offered us the continental breakfast that was included with our room to "compensate" for our bad experience.

I made this reservation in error, but decided to keep it hoping for the best. Not a smart move. This is a renovated Motel 6 or some other budget hotel with a cheap feel. It was reasonably clean, but was not up to my idea of what a Best Western should be. If it were priced much lower, I would say it was a decent value.

So I booked online and checked in, asked for a handicapped room and they had already been filled. Got to the room and double checked my reservation and realized I had in fact paid for a handicapped accessible room. So the manager Caroline upgraded and helped move us to a room that was spacious and nice. It had rails in the bathtub to help, so I was happy with that. The room was clean, gorgeous, comfortable and nice. Caroline was sweet and friendly, and helped us get settled in. She definitely set the tone for a great stay! We truly enjoyed it! Thank you so much!!!

Nice staff! Great location! Clean! Comfortable beds!