Hampton Inn - Frederick

Excellent. Quiet, comfortable and VERY clean. The dining room was closed for the holiday season so I had to go off-site for dinner. Not a problem, 2 malls just down the street with plenty of food options. I'll be back!

- Dirty rooms - Terrible customer service - Mold in shower - They claim guaranteed check in is at 3, however, I wasn’t able to check in until 3:15 when I had somewhere to be.

Shower didn’t work properly, and the TV had no signal more than half the time we wanted to watch it.

Upon arrival was notified that we wouldn’t be given the room that we reserved via Hotels.com. Had to accept a queen room For the first night and move the next day. Found that neither room was very clean, so much for the “ Deep Cleaning for COVID safety” No room cleaning or fresh towels during stay. No pool available. No hot breakfast bar available, just a bag of Stuff. You can only use Covid as an excuse for so long & then it’s apparent that they are cutting corners to save money without saving the customer any money with discounted rates! I won’t be back to this Hampton Inn. 😡

Condition was OK, but floor had chewed gum on it, and several bobby pins (hair pins), indicating that the room had not been cleaned thoroughly. Apparently got sprayed with Lysol disinfectant, but it looks like other normal cleaning was neglected. Also, as I was checking in, I learned that this is a "pet friendly" hotel--if this was in the description of the hotel, it was not highlighted--this is an important piece of information for many people due to their allergies!

I liked how fast and easy it was to check in and out. The room and the entire place were immaculately clean and there's a Royal Farms and lots of restaurants within walking distance and a really a cute, quaint restaurant at the hotel with a lighthouse theme.

Very nice, however we were accidentally told that the breakfast ended at 10, but it ended at nine. No fruit, no tea or coffee available.

Friendly staff. Great room. Raining when we got there so decided to stay in for the night. Very relaxing and comfortable.

This hotel was so convenient, but not set directly on the busy road. It was beautiful and well kept. Too bad the restaurant and breakfast were not available due to COVID, but the breakfast bag was a welcome substitute. My room was spacious, clean and comfortable.