Best Western New Smyrna Beach Hotel & Suites

Loved the comfort and professionalism of the employees .

Amazing view.... very clean ... will def stay here again next time I go visit my friends

Good hotel, clean and nice staff. Just needs an obvious upgrade ie brighter rooms just a more modern look and needs more comfy beds.

The room was awesome and easily accommodated our family of 5. The view of the ocean was perfect. Customer service was friendly and efficient.

Very satisfied with their COVID regime.

The only problem that I had… And I have stayed there numerous times and have always been very happy… Our room was located right next to the restaurant… And the restaurant staff Sunday morning while preparing to open the restaurant we’re extremely loud and obnoxious… I said some thing at the front desk… I would not recommend that room to anyone it was room 211

Nice staff. Fast checkin. Good location. No issues.

Could have been cleaner front desk had no clue about area and no information didn’t offer to get cart for luggage. Disappointed as the price was not cheap yet felt like cheap accommodations.

I always have a good stay here. Staff is friendly, rooms are nice and just overall good vibes there.

I was surprised at the cleanliness of this property because it is old. Our room and bathroom were very clean. The only thing that looked a little sketchy was the couch. Good enough to sit on, but definitely wouldn’t sleep on it. There was a full refrigerator in the room with counter space, a sink, dishes and silverware. I don’t remember if there was a microwave or a place for cooking. The bathroom was very roomy and the beds were in a separate bedroom with a door, down the hall from the livingroom/kitchen area. The layout was very nice. We were left 2 bath towels in the bathroom so we called the front desk to ask for more. Someone was up to our room with 4 more towels in less than 5 minutes. All staff we encountered were friendly and accommodating. There is a restaurant for breakfast and lunch. Closes at 1:00pm. This property is directly on the beach. They have a pool that was not heated and the depth was 3-4 feet for entire pool. No lifeguard on duty. There is not a pool bar or music by the pool. There are 3 round tables under shade. There isn’t a restroom near the pool. You have to go in the hotel. Either up a flight of stairs to the 2nd level (don’t forget your room key) or across the parking lot to the lobby. There is parking/driving on the beach directly in front of the hotel. Overall, our stay was comfortable with very little complaints, if any. We would’ve liked a restroom by the pool.