Hyatt Place Birmingham/Inverness

Will stay again

2 לילה נסיעת עסקים, 8 אפריל, 2022

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Nice Hotel

The hotel is up to date. It even smelled nice! The front desk worker, Reggie, was very welcoming and helpful. Breakfast was free and the standard fare. The only reason I gave this hotel 4 rather than 5 stars is housekeeping did not visit our room at all during our 3 night stay. One of the things we look forward to with a luxury of a hotel stay is someone else making the bed and tidying up.

3 לילה נסיעה משפחתית, 4 אפריל, 2022

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Disgusting burned carpet

I entered the reception area to find 12 people standing/sitting while 2 people were behind the desk checking people in. There wasn't a line. My presence was not acknowledges; it would have been nice if one of the employees said "Welcome to the Hyatt, I'll be with you in a moment." After 10 to 15 minutes which is really long time to wait for someone to see you, the employee said next? I said after checking around the room, has everyone been helped? And so I stepped up and no greeting, just "your name". I told her and she said one room. I said no, Im sure there are two rooms but she only saw one. I know these things can happen so I said I really need two, is another room available? She was quiet while reviewing her computer screen and then said we are really full, I'll have to see. Then she finally found the other room I had reserved and said "you are lucky I caught that or else you'd be paying for 3 rooms instead of 2. ??!! So we got our luggage and up to the room and I opened the door to the first room and there was a rug on top of the carpet that the door caught on and rolled it up to the point that we had to step over it. My 90 year old mother, who had walked from the front door to the elevator, then down the hall, need to sit down. She has limited mobility. She tripped on the rug. I called the front desk and complained about the rug and was told that she couldn't step away from the front desk to check on it. I said this is terrible.

Leigh, 2 לילה נסיעה משפחתית, 2 אפריל, 2022

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Not good.

Check in was an hour late. The room was musty smelling. Shower drained to the wrong end and therefore held water. Cold water in the “coffee station” didn’t work and the spicket leaked. The coffee station just had 2 packs of decaf and the desk said they would have some regular coffee sent to the room but never did. This place at nearly $200/might just wasn’t worth it. A poor value.

1 לילה נסיעה, 2 אפריל, 2022

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Back home for the summer

Very nice person at check in, didn't get her name but very very nice, talkative, and personable.

Stephen, 1 לילה נסיעה, 30 מרץ, 2022

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Very out dated and needs upgrades and beds are small

Matt, 1 לילה נסיעה משפחתית, 26 מרץ, 2022

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Smelly and dirty

Door handle broke, curtain hanging off of the rod and would not close. Property was not clean. Paid $200 per night. Not worth. Dirty and using Styrofoam cups/plates etc

Uday, 1 לילה נסיעה משפחתית, 19 מרץ, 2022

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It was fine

Room Carpet maybe not as fresh as a typical HP.

Jamie, 1 לילה נסיעה, 18 מרץ, 2022

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Website stated Pet Friendly. When we checked in, we werd told there was an additional $75 charge for the Pet Stay. Suggest this information be added to the website, so guests are not surprised with the additional fees.

Thomas, 1 לילה נסיעה משפחתית, 13 מרץ, 2022

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Wonderful staff. Wish there was a microwave in the room or on the floor.

Angela, 2 לילה נסיעה משפחתית, 11 מרץ, 2022

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