Shutters on the Beach

The property itself is incredible- one of the nicest rooms in which I’ve ever stayed. But Santa Monica has become a cesspool so that does diminish the overall quality of the hotel.

Incredible. Everyone was so kind, anticipated our every desire. Tranquil location yet close to attractions. Fantastic sunsets. We will definitely be back!

Extremely clean, excellent service. I think it was the best pick for my mom daughter trip

Not what I was expecting based on the other reviews. Loud outside with pets barking in the lobby. $55 parking per day is ridiculous. The bath amenities are nice though.

Nice property. Beautiful view. Can’t wait to stay again.

The hotel staff here is like a 5 star resort. They all remember your name and give helpful ideas and solutions. Everyone likes their jobs and is respectful, knowledgeful, and happy.

The hotel was very clean and the service was outstanding

This summer my lady, & I decide to fly into San Francisco, & drive down to LA then fly out. Along the way, we stopped at 5 hotels diving down the coast of California.... our favorite hotel was Shutters on the Beach. Absolutely amazing! The hotel isn’t huge.... it’s rather small, but it’s large enough so that nothing feels like a far walk. The bar is close, the restaurant is close, the beach is close, and the Santa Monica Pier is close! The pier is maybe less then a half mile away. As soon as you arrive EVERYONE, & I mean literally EVERYONE in the hotel is warm, inviting, & attentive to your every need. I have never really felt that way in America, and I’ve stayed everywhere from the JW to the Ritz-Carlton. If I didn’t know any better I would have thought I was at a resort in the West Indies somewhere, that the level of care that everyone from the valet to the bar tenders showed us. They didn’t miss a single step! I like the fact that you can use your cell phone as a remote control for your TV, and they had an aroma therapy candle in the bathroom. That was pretty cool. Go for the room with the beach view!!! It’s more money of course, but man.... I didn’t want to even leave my room. Lol My girlfriend said, “We should have just stay at this hotel for the entire week.” She was right as usual. Lol Hope to return to this property soon! I miss it already. Lol

Shutters was a beautiful place with too-notch service. We walked from the hotel to the pier and enjoyed the views.

We have been staying at Shutters and it's been a perfect all around experience thank you