Bournemouth Highcliff Marriott Hotel

I don’t understand how this hotel is rated 4 stars. Everything was old and

Lovely hotel and staff were all very helpful. Great sea view.

considering the situation of covi 19, it was great, the staff were nice and helping you out. great location we will do it again, in a better condition.

The room was so spacious and we were literally a stone's throw away from the beach.

In these difficult times everything was perfect food was excellent

Property is slightly dated in the rooms however kept clean. Not enough parking however staff try their best to help as much as they can.

We liked the Coastguard Cottage (Captains) as it had a door to the outside lawned area with chairs and a magnificent view of the bay. However, we did not like the rats running around while we sat outside our cottage, and even though we reported the problem on the evening of our arrival, we do not think our problem was taken seriously until we again mentioned it when checking out. This time the receptionist did listen to our complaint. When we booked we weren’t informed that we would be charged for parking our car. We were not allocated a parking space and it was a free for all every day trying to park.

The staff are friendly and helpful however the hotel is really tired. It could do with some basic maintenance.

Very great room view and comfy bed. Pretty old bathroom and furniture. The armchairs really need a good clean or new fabric on top. Restaurant wise, good food, but really small portions. Restaurant stuff, a bit clumsy and not very attentive. Amazing views from the hotel.

Check in was late but the staff were great. Very friendly and professional