Extended Stay America - Atlanta - Alpharetta-Northpoint-East

Excellant stay. Bonita at the front desk was wonderful funny and kind

The staff at Extended Stay has been very helpful, and has been there for all of our needs. I would recommend this hotel in the future.

My stay was not good. The customer service was awful, often no one was at the desk. I requested towels and toilet paper; they bought the towels only. I went to get the toilet paper and nobody was at the desk. I had to wait several hours before getting it. The back door was never locked at night, so I was concerned about my safety when seeing men hanging outside.

This is one of the cleanest hotels i have had the pleasure of staying in and the staff is so courteous which is especially appreciated due to the fact that good customer service seems to be hard to find these days. Rodney, Tamika, and Keisha are amazing! I would recommend this location to anyone in a heartbeat who is looking to come as a guest and leave as family.

If you are looking for a great place to stay look NO FURTHER! The customer service is just *chef’s kiss* the accessibility is also a plus along with the ample and easy parking

Kiva was so kindhearted and helpful! She made me feel so comfortable to be staying there! She knows exactly how to make the guests happy and keep them coming back! Keep up the outstanding work Kiva!!

Run... they have roaches. Hallway smelly people hanging out around hotel. When I checked in I was told my room may not be ready or someone may already be in there and was given a key to go check... so unprofessional NEVER AGAIN.. Don’t Waist Your Time!

Nice stay. Did not have a way to turn on a light while in bed which is inconvenient. No shampoo. All in all nice though

Bonita, Tamika and Keisha have WONDERFUL customer service. Even during this pandemic they made sure that all of our needs were met. I had a personal issues arise that caused me to check out earlier than I anticipated. Bonita went above and beyond to accommodate the changes that Orbitz couldn't resolve. I'm grateful for all her help. If my family and I need a home away from home, we would definitely return!!! Thank you to the whole staff!!!

Staff was very nice (Tamika) and room was clean. Covid-19 did eliminate some things like the morning coffee and muffins but I understand the reasoning behind that decision.