Americas Best Value Inn & Suites Provo

We had to get a new room after noticing dirty footprints in the shower and the toilet wasn't flushed. Our new room had hair on the floor and the beds felt like you were sleeping on cardboard. Also, there was loud traffic noise going by all night. I wouldn't recommend.

The internet speeds were great. I spent some time working from the hotel and didn't have any issues. There were three long hairs in one of the drawers, the coffee maker had not even been rinsed from the previous use, and I had to wipe my feet off with a washcloth after walking on the floor with bare feet. The floor looked clean, but the washcloth was really dirty afterwards. The staff seemed very friendly and helpful.

Reasonable small motel. We have stayed there before and found it to be clean and comfortable although not fancy. It is a good place when all you need is a room for the night.

The place had damaged property, this was suite it smelled like urnie the air conditioner didnt work, the tub leaked the whole time. The place was dirty.

Dirty very gross our 5 year old granddaughters feet were black in about 5 minutes beds were nasty RUN DO NOT BOOK HERE!

Very neat and clean and comfortable. The Mgr was very helpful and nice!

We selected this hotel just because they had smoking rooms and my husband smokes. I reserved a smoking room in advance and had a confirmation. I also confirmed by phone several days before our trip. When we arrived, after a full day of travel, they had no smoking rooms available and they were not serving the free breakfast that was supposed to be included. Despite that they were unwilling to give us any concession for giving away our reserved room and for not including breakfast. Their only offer was to cancel our reservation without charge. Much good that would do for us, since we were hundreds of miles from home and there were no other hotels in the area offering any smoking rooms. We stayed in a non-smoking room and I was extremely disappointed in the hotel. The room was clean but it was shabby and there was not a single sit down restaurant in the area. I could not get out of that place fast enough in the morning. I would never recommend this hotel to anyone.

Very noisy location. Right next to the gas station.

Room was unclean, smelled