Lotus Honolulu at Diamond Head

Was so disappointed with my stay. I’ve stayed in many hotels in Waikiki and this was by far my worst experience. First the good: we checked in with Paul and he was nice and friendly. The location was perfect and close to everything. We didn’t eat at the restaurant but it was beautiful and smelled amazing. Now the bad: when we got into our room there were wet towels on the shower floor. We needed to get housekeeping to come clean it. After she came we noticed we had no toilet paper so we had to go to the front desk to get a roll. No big deal. Inconvenient but whatever. When we checked we were told there would be no cleaning service because there was a pandemic. No big deal and totally understandable. The day before we checked out we came back to the room to find it had been cleaned. This was a pleasant surprise except for the fact they left a dirty rag next to my toothbrush and money was stolen out of my wallet. While both of these things were disappointing, more concerning was the response from the manager after I reported it. She assured me she talked to the cleaning people and she’s sure they didn’t take anything. The manager pretty much had no empathy and just looked at me like oh well I’m sorry that happened. I was really hoping this would be somewhere I’d stay in the future because the location is perfect but after this stay I would never bother to go back

Great hotel in a park like, quiet setting. The hotel is very modern and very clean. Service is unbeatable. Easy to social distance. Staff is super friendly. Free parking with plenty of parking spaces. We extended our stay for all these reasons. Will stay at Lotus again.

Where to start. Beautiful view of Diamondhead AND the ocean as well as overlooking Kapiolani Park. Although no pool, there was close beach access. Can request towels and chairs from the front desk on the way out. Freshwater shower access. I can’t say enough about our room and the views. Absolutely stunning. The staff was fantastic, responsive, friendly and always helpful, especially Christianne (sp?) who made a point to learn and use our names daily. We had never stayed at this end of Waikiki and will not hesitate to do it again as it was a very peaceful part of town.

Hard to rate a Hotel during the lockdown, but when I checked the sheets on my bed they were HEAVILY stained. I would check that before I climb into bed in the future.

Really enjoyed a peaceful retreat here. Room was elegant and very comfortable. Location in the Gold Coast allows for easy beach access and to Kapiolani Park. It's nice to be near the bustle of Waikiki but in our own oasis

Good location . Free parking. Room was clean. Quiet area

Very clean, modern, nice views. Only thing the tub was kinda weird di

Great boutique hotel directly in front of Diamond Head. Our corner suite was quiet with great views and lots of space. Room and amenities were wonderful. Front desk staff was polite and helpful. I’ve been coming here for years and never been disappointed with this property.

I was jot able to stay at the hotel because my wallet was stolen amd i didn't have an ID. I had a police report stating that hut the agent wouldn't budge and still charged us for the stay over $200. With the state offices closed i couldn't get a replacement id anyways.

Free parking. Early check in was very good. Not really a resort yet there was resort fee.