Hyatt Place Princeton

When we got there, power outage and no one called to advise us. Part of room was dark, NO cable. Heat was blazing, so hot we couldn’t sleep. Just awful

Although it is right off the highway, the room was very quiet and comfortable.

The Hotel was spotless,beds were super comfortable especially the pillows.The staff was very friendly ,caring,and sincere in their offers to serve you in any way the could.I was there for the funeral of a good friend of 65 yrs,and this hotel experience made quite a difference in my experience.

Clean, comfortable stay. Staff was amazing.

Very professional and friendly staff, excellent lication.

I love it clean, customer service and comfortable where excellent.

Right next door to several restaraunts and a Barns & Noble/Mall. Clean, quiet... no breakfast as promised...shoer pressure could be better and more hot water...bed was little too soft for my liking....would stay again though.

When we reserved the room It said that breakfasts was included and it wasn’t. There was not coffee maker on the room, we solicited one and never came to the room.

Stay wouldn’t have been so disappointing if we were told in advance what to expect. Have they done so, we would have come prepared, because I understand there would be changes due to Covid. Instead, we found ourselves with a hand soap, a tiny tube of shampoo, and one of conditioner to last four days, so had to go buy some. Nobody came to replenish towels or make the bed. We had to grab some from a staff who was cleaning another room and who we saw by chance. Again, had we known, we would’ve kept the towels off the floor. We were supposed to have breakfast for two. I wasn’t expecting anything fancy or freshly cooked to order. Maybe some boxed cereals, yogurt, maybe prepackaged pastries perhaps? Instead, there was no breakfast. At all. No ice bucket, no cups, no coffee maker in the room. Had we known, we would’ve brought our own. Of course all amenities are closed, which is totally understandable. What I don’t get is, the lack of preparation in providing guests with the necessary supplies for the length of their stay, ahead of time, so the staff don’t have to come into the room. An easy problem to solve which, in conjunction with letting guests know of the current practices, would make the stay much more enjoyable. Hope they get their act together.

It was not that clean