Le Méridien Dallas, The Stoneleigh

I was surprised at all the additional fees not included in the hotel.com rate. Room service for light fare (salad etc) was promised in 30 minutes and took an hour. Jr suite was nice. Location was great for my needs.

Excellent facilities and service!

Upon arriving at 5:00 our room was still not available and we had to wait for it to be clean. We were already running late and going to the Star’s game at 6:00 so this was very inconvenient. Also when checking out they tried to charge me for valet parking which I did not use. I explained I didn’t use the valet and parked in the parking garage across street and he said he would take care of it. Three days later I still had a charge for valet parking, so I called and explained everything once again and once again they told me they would take care of it no problem. It’s been over a week and still no refund.

Great hotel. Stayed on a Thursday night. It was quiet after 11pm. Room was very big, clean and modern. Staff was very friendly. Would stay again.