Mercure Telford Madeley Court Hotel

We stayed in the south wing which appeared to be a relativly new addition to the origonal building with rooms 45-49 in a seperate outbuilding. The extrance to this building in particular the stairs to 47, 48 and 49 were none too clean as it was open to the elements and local wildlife, as demonstrated by the detritus all over the carpeted stairs and bird droppings on the banisters, the area had clearly not been cleaned in some time. Room 48 was relativly clean although in some disrepair, the overflow on the bath was very loose and the bath area was covered in blus spots that we presume were hair dye of some sort, the carpet looked very tired and the wooden windowframes in both bedroom and bathroom had mold on them as did one of the corners behind the single bed. Most distressingly one of the lamps was entirely missing it's bulb leaving an open unguarded electrical circuit for little fingers to find, which they did in the form of my five year old who recieved a nasty shock and blew the circut breakers for the room. We were not even able to unplug this lamp for safety's sake as it was hardwired into the wall. When informed of this staf seemed rather unconcerned other than finding another bulb for the lamp.

A beautiful hotel hidden away In a commercial area. Rooms spacious n very comfortable. Service at breakfast attentive and polite. Would recommend

Beautiful superior room. Wine in the room was a lovely touch. Staff were fabulous.

Ideally situated to tour the many local Museums. Bar area pleasant. Dining room cold. Bedroom/en-suite comfortable, but 'tired'. Tea/coffee facilities poor - why do hotels not provide plenty of drinks and no 🍪 any more?

The hotel has potential to be stunning, but is looking a little worn in places. Could do with a lick of paint and a bit of updating but I still enjoyed my stay.