Quality Suites Cy - Fair at Jones Road

It was exactly what i expected for what i paid. The rooms and hallways smelled of stale cigarettes. The bed was soft and the ac worked great.

The front desk staff was very nice and helpful. The hotel is a bit raggedy and was given a little “face lift” with some paint and a few upgrades. There weren’t consistent features amongst rooms, like the blow dryers, clocks and phones. I think because it was a pet friendly & an old hotel, it had an odor to my room when it became a little too warm.

When I checked in there was no soap and only a half roll of toilet paper. I was told if I wanted fresh towels to bring dirty towels to front desk I order to get fresh ones. Not happy about that at all. Said no linen service due to coronavirus virus. I was staying three days. Unbelievable!

There were roaches, I will never stay there again.

The price was good. The manager was absolutely horrible. He was rude and disrespectful and threatening to the point we had to involve the police. He caused us to have a miserable start to our trip and added expense and an injury to my back from having to move to a different hotel. I will never go back and niether will my fellow employees. I know have charges on my credit card that so far have taken a total of 2 hours to get straightened.

location near freeway a little noisy. smoking area not covered completely.

I liked the location and it was quiet. There was nothing that I didn't like about our stay. Thank you

The whole place is nasty. There are people selling drugs outside of the hotel

It was ok not what we used to get when we book though hotels. Com. Wish it would have been a little nicer

The entire second-floor smell like marijuana and there were some roaches in the room