Courtyard by Marriott St Louis Westport Plaza

Great stay and perfect check in

Room was really clean. I love that they have the large dispensers of shampoo/conditioner/body wash in the showers now - less plastic waste! TV was nice to be able to add Netflix etc. Loved that we could step right outside and enjoy the courtyard. Staff were all accommodating and friendly. I was nervous about traveling with all the COVID restrictions but I felt safe and like they were taking precautions - they were not letting guests enter that did not have masks on - which we greatly appreciated. Plus, being from out of town we called the front desk asking about which places to eat were open and which still allowed dine-in - she not only told us but gave us directions to all the places we were interested in.

The night manager didn't wear a mask and was extremely rude. The room I got smell horrible and wasn't clean. there was still other people's belongs in the room and the sheets were dirty. To be honest I would have had a better experience sleeping in my car. The worst experience hands down I have ever had from a hotel. i wish I could get my money back it was that bad. Oh and they take $100 dollars for incidents. Then when I call them they say that they don't have access to do anything that its Marriot corporate. When I call my bank they say I need to talk to the merchant and when I talk to Marriot they say to call my bank. I don't know about you, I just don't have an extra 100 to be thrown around especially this year. I wish they would return my money. all of it even for the room stay soo freaking ridiculous

Clean and quiet

The room was very clean including the bathroom. Bed was comfortable. Would definitely recommend this hotel! Front desk girl was very nice and polite. Always nice to see them smile.

The lady at the front was very prompt and helpful even though we arrived at 2am! Super great stay and the balcony to have was a plus. Our TV volume did not work so I did feel bad for our neighboring rooms but all was well!

Stay was great! Room was very clean - nice, relaxing music was playing as I walked in. Loved the shampoo/conditioner! Would definitely recommend.

Everything was alright, but the towels looked used up and not cleaned, there was hair on the towel and dirt.

It was fantastic! Lovely hotel with a great staff!!

Had an overnight stay with my e we wife and had a wonderful experience!