Courtyard by Marriott Huntsville University Drive

I liked the cleanliness, but there was no environmental service. That meant no clean towels or that extra roll of toilet paper. We were not informed of this so when we inquired about it they said someone will have clean linens to the room shortly, but when we got back there were none. We asked again and they said we can come get them.

the staff was very polite, check in was easy, because of the China virus there was no cleaning of the room everyday, all in all it was a good visit, lots of cigarette butts on the ground where the lepers pull the nicotine into there body, this was at the side entrance. room was clean, no odors

We didn’t get the room we were supposed to get. There was a cigarette butt in our room. The hall way smelled mildewed. The a/cleaked water in the floor. The bed cover was the same thickness as the sheet so it was basically like two sheets.

Like-Ryan Mikesell was great helping us get out reservations straightened out. We were booked on the incorrect date and he walked us through the process to resolve the issue and get checked in. He was friendly and patient. Dislike- thought we would get free breakfast the next morning. Instead we were offered an expensive cup and microwave rolls. Disappointed with the choice even with the Covid situation.

Very very superb

WE SPENT OUR ONE YEAR ANNIVERSARY HERE. THE PROPERTY WAS VERY NICE AS FAR AS DECOR. UPON FURTHER INSPECTION IT WAS NOT CLEAN THOUGH. WE WERE THERE 5 DAYS AND THE ELEVATOR WAS NEVER CLEANED,THE OUTSIDE DOOR HAD SOMETHING STICKY SPLASHED ALL UP AND DOWN IT. THE CARPETS IN THE HALLWAYS NEEDED TO BE SHAMPOOED. IT WAS DINGY AND KINDA TOOK AWAY FROM THE BEAUTY OF THE PROPERTY. THE FIRST ROOM WE WENT INTO 343 HAD BLOOD ON THE CURTAINS TO THE BALCONY. YIKES!! WHEN WE MOVED THE PULL OUT COUCH TRASH WAS UNDERNEATH IT AND THE BED SKIRT HAD KOOL AID OR SOMETHING RED SPILLED ON IT. THE STAFF WAS VERY POLITE THOUGH SO THAT MADE IT NOT BE SO BAD. ALSO THE PICTURES OF THE ROOM WERE NOT ACCURATE WE BOOKED A KING SUIT AND GOT A REGULAR KING ROOM WITH SOFA. STILL NICE THOUGH WE DIDNT COMPLAIN.

The hotel was quiet, not a lot of road noise for it being close to a main street. Checking in and out was quick and easy. What I didn't like was the HBO movie kept buffering and sometime it froze. That was a disappointment.

The cleanliness the staff was nice as little misunderstanding

Poor cleaning measures. Housekeeping never showed up and we didn’t have a sign at ghetto door. Asked for towels at 9 am and didn’t arrive till I called again at 8pm and they told me to come pick them up from the front desk. There was only a half toilet paper in the bathroom and they never supplied more. I went downstairs and asked for one at 4 am. Bed doesn’t have a comforter. Only a very thin sheet and another decorative sheet.