Hampton Inn and Suites - SouthPark at Phillips Place

It was perfect & Benny & Terry were the best. Wonderful people to have at the front desk!

The hotel was amazing. We only stayed one night, but would've loved to stay longer if time allowed. The room was very comfortable and was clean. We had a handicap room with a wonderful shower and shower seat which was great for my kness and back. We hope to come back again next month!

My sister and I stay here every year around Christmas time for a whirlwind weekend shopping trip and always have a blast. This spot is close to lots of great shops and specialty stores and the staff are always helpful and friendly. Kudos to Greg for helping us lug our purchases around!!

Great service! Clean room and lobby! Excellent hot coffee!

Very clean and “COVID safe” nice that breakfast was included and very cool having a tv in the bathroom mirror!!

Still nice after all these years. A little worn but mostly understandable given the loss of revenue from Covid 19 lockdowns.

Check in and Check Out were both very smooth. The staff was very polite and the establishment itself is very gorgeous and well kept. Would definitely visit again!

Check in was very quick, easy and friendly. Room was very clean and fresh. Staff is great.

Location very nice, hotel was clean and room was clean. It was quiet. Everything was great. No housekeeping during stay due to COVID and no buffet either. The outside courtyard was nice and secluded for breakfast. Without COVID rules this hotel would be one the best Hampton Inn. But that is not their fault.

My recent stay started by the associate at the desk stated that my room wasn’t ready when I arrived at the hotel between 3:30 and 4:00. She got all of my information and swipe my credit multiple times.I asked how long the room will take she stated 15 minutes. I decided to go to a local nail shop to get a mani/pedi and I got a call from my partner to say that the room now will take an hour and a half to be ready.Also she said that my credit card information wasn’t saved in the system. I had already paid for the room. I was traveling from out of town and this was an inconvenience to us. The associate offer another room that wasn’t the same room as I booked and possibly less value and smaller. I was told that the room was the same price which when I looked it up online it was cheaper. Once we got in the room, we found bottle caps and broken furniture. This stay was our anniversary and it was very disappointing as we stayed here before and we experienced excellent service.