Hampton Inn-Denver West/Golden

We are charged $12 a night for parking . Everything else was ok . You can get same with half price around the area . Never again

Was never informed of the parking situation. My card was taken for incidentals which is pretty standard. Then when we left at 5 am a slip for parking was in under our door. Very unexpected and not informed of any cost for parking. Not sure why they charge for parking except as a money grab. Plenty of parking and not downtown so don't understand the reasoning. It did not say paid parking anywhere on the building or lot. Dissapointed with the communication room was nice. Will stay with free parking our next visit.

Charged us for parking why? What is the point of charging for parking when everyone who stays here drove here. Put it in your price . It was not obvious on the web site that we were going to have to pay for parking. Never stay here again.

The door was sealed after cleaning, for my comfort. However, we walked into the room and were not impressed. The toilet lid was up, and there was a huge wad of hair floating in it... The outside of the toilet wasn't clean. The bathroom doors and frames around the doors had dirty hand prints. Hair and dirt were stuck to the bathroom walls. The pool was overly chemicaled (if that's a word) and led to rashes on my kiddos, and made my husband sick... I thought for sure the ad had said free parking. (Not sure why they charge for parking -- it's a big parking lot next to businesses and another hotel. They didn't give us a sticker for our car, or even ask what we drove...) Honestly, we were very disappointed with it, but we didn't let it ruin our Christmas trip.

Great location near Golden. Very clean. Great service and value.

Absolutely deplorable. Customer service was extremely poor. Our bathtub in our first room had a big hair clump in it and crusty chunks definitely not clean and sanitized. Front desk was rude when I told him about the tub he acted as if I was the biggest inconvenience to him when he had to give us a different room. The second rooms carpet was filthy the bedspread was torn. I will never choose this hotel chain again to stay at.

Hotel seemed very dirty especially the bathroom door.

The rooms was fine, but the mattress is past wore out. It was like sleeping in a bowl.

I would be better if your could serve a hot breakfast. The Holiday Inn, next door, to your property, is serving a hot breakfast. Please behind the counter were excellent. Rooms rate a little high. Nice and quiet. Good for a family outting.

Nice hotel nestled in the foothills of Golden Colorado. Check in was easy and rooms were nice and clean. Great hotel in this crazy pandemic world.