Comfort Inn And Suites

Hotel was disgusting! Could not believe how they left our room! We checked into a 1 bedroom suite my family and i. Has a kitchen, a front room and a bedroom with 2 beds. We walked in the room and immediately when to the front desk, the room was just FILTHY. Not cleaned AT ALL. So we got in our car and took off for 2 hpurs so they can clean it AGAIN FOR THE SECOND TIME. Came back to everythong moved but NOTHING CLEANED, beds were remade not even with clean sheets, and had towels, they was the cleanest part of the room. Carpet not vacuumed AT ALL, old hard food everywhere, all over floor and around behind and under furniture. A.c had food coming out so we took the face off and there was MOLDED FOOD THAT HAD TO BEEN THERE FOR YEARS. Filters for a.cs were just horrifying!! NEVER CLEANED EVER. I wiped my hands on all three counters where sinks were and had garbage, dirt and dust all over my hand. And have videos and pictures to prove so. Bathroom tub and shower had like mud splattered all over it, with ripped up tissues on the floor of the bathroom. We booked a week, asked for towels SEVERAL TIMES, was given to us TWICE with only 3 towels (even though we have 6 kids). Staff were ABSOLUTLEY RUDE!! Our room was above the office so we can just walk from the room to the bathroom and they would come banging on the door or constantly calling just for us WALKING. We had several complaints but was never heard. General manager brushed us off SEVERAL times.

I already talk to the location. The elevator sucked. They need to work on the elevator. Noisy doesn’t work all the time. The building is divided in half with only one elevator per half. So I had to use the stairs twice. With bad knees that wasn’t cool.

Awesome

Checkin went smoothly. Then I received a call from front office staff that said I neglected to pay for my pet. Nope, I gave the staff my cc. Called them back and told them I had paid, but when I got back to the hotel they had locked me out of my room. Apparently there was a computer glitch that the day office staff decided to take out on me because I did not rush back to give them my cc again (I was attending an event and could not rush back. Besides, I didn’t cause the problem.) So, if you want a reliable hotel, don’t choose this one. I travel alone and this was not a safe way to handle this. Room was clean, but pet urine stains on the carpet. NOT going back here.

When i came into the room the toilet was filled with diarrea. With covid this was very concerning. Front desk came and cleaned toilet and was kind but spoiled the experience. Concerned to return with this lack of cleanliness.

The courtyard was nice place to be outside without cars going by

It was great , my boyfriend and I really enjoyed the breakfast waffle maker. Overall the room was very cozy and clean. I had no issue with this hotel .

Nice property. Staff was friendly. The breakfast was not the best I've had when a free hot breakfast was offered, but it was ok. The breakfast was really the only downside to my stay.

Seemed to be a new facility. Breakfast offered a large variety of yummy food!

We found BEDBUGS in our beds! We left extremely upset! They refunded our room charges however it was costly because of loss of personal items that they would not replace or compensate for. I would NOT recommend staying there.