InterContinental Sanctuary Cove Resort

We did a local overnight stay the setting is just beautiful.Kangaroos graze on the lawn right in front of you. Staff are lovely and friendly. Bed very comfy and the room very spacious

Always a good place to stay IHG hotels, and Sanctuary Cove on the Gold Coast is a great place to relax and walk around, the Intercontinental is a fantastic place to stay and relax..

Relaxing, old world elegance, beautiful lush garden grounds. Friendly, accommodating staff from start to finish. Very comfortable King bedroom, exceptionally clean room & hotel foyer & dinning options, which made for a confident stay. Already looking forward to our next visit.

Excellent staff & service. Beautiful & clean rooms & pools. Highly recommend for families, groups & couples

Great location, clean, comfortable. Friendly n helpful staff, love the breakfast

Clean room, comfortable, refurbished (as new), very tasteful, friendly helpful staff, great location and well thought breakfast

The wallabies in the garden were a very pleasant addition. Also it was nice and quiet.

This hotel advertises a resort feel, the pool at was not open and numerous guest complained about the lack of pool service. To get a drink you had to walk all the way to the internal restarting which is not ideal in your bikinis when guests are enjoying a champagne lunch inside. Waited 10mins to order to cold drinks and 2 coffees. The coffee was undrinkable. I asked for a refund or replacement coffee. The second round of coffee also u drinkable but we coped it in the chin this time, knowing no to order another one. Failing to be able to order anything for lunch except a very small option of tapas items...fish tacos, or polenta chips, we had to miss lunch. No cocktails were available either by the pool. At $20 a pop, we would of had 2 each just to enjoy the experience by the pool. The resort not only missed $80 in cocktail sales, but also missed our lunch order. We had booked for a romantic dinner at Fireside however due to not being able to order lunch we cancelled the booking and were forced to eat in the Village earlier as we were starving. The resort missed a $300 early dinner. Numerous other guests also mentioned they would be dining offsite due to the inability to get any service throughout the day. The resort needs more attention to detail. If advertising a resort stay, you want to feel a little treated. Having travelled all over the world, I was shocked at the lack of service at this resort. Disappointing experience, will not recommend to anyone unfortunately.

Highly recommend we had a great stay