Crowne Plaza San Diego - Mission Valley

The hotel is great and me and my kids will come back but our room was disappointing our shower head was super loose and we took a shower in the corner

Check-in was extremely slow - took forever. The clerk blamed it on the rain claiming their systems don't work well when the weather is bad. San Diego weather was colder than usual that weekend, getting to your rooms you have to walk outside. We booked two rooms, and heat didn't work in one of the rooms. The maintenance person did fix our heat, but had to work on over an hour - not exactly what I would call privacy or provide me the time to get some rest as intended. While there were fixing our heat, we heard many calls over his radio with other guests requesting heat service and extra blankets. The following night, the fire alarm went off - not once but 4 times starting at 4:30 am through 8am. If you want a good night sleep, I can't say you would be guaranteed that at this hotel since it didn't work out for us.

Very relaxing and pleasant time

Definitely does not deserve the high rating it’s received. The rooms are dark and dingy. There is a terrible smell that overpowers you as soon as you open the door. All the doors slam, it’s so loud. The bed is TERRIBLE! We both woke up in so much pain. No outlets in the bathroom. Definitely not worth the price - or maybe we just got one of the crummy rooms in the hotel!

No ac working no welcome greeting .... tab in bathroom not working too smell....