The Peninsula New York

We only come to New York about four times a year and always stay at the Peninsula. This time at check-in, we were early and pleased just to get an early check-in. I noted on a Hotel.com that i was happy about check-in but hadn’t received an upgrade or any other VIP treatment. (The survey asked specifically.) Shortly afterward, I got an email from the hotel apologizing for “no upgrade” and telling me that we had some nice minibar privileges. When we got back to the room, there was a little forest scene made from chocolate. Nice. Worth 11 on a 10-scale!!

The staff make you feel like you are at home. Or better!

Everyone wonderful to us and helpful

99% perfect stay! The room was large, lovely and most importantly, quiet. The service was excellent and location is perfect. The only 1% improvement would be for the restaurants to stay open a bit later on Friday evening - we would have enjoyed an after-theatre light supper but the two restaurants closed at 11pm.We ended up at the rooftop bar which was very popular.