The Club, Barbados Resort & Spa Adults Only - All Inclusive

Overall a nice resort, clean. However, the building (or just my room?) was poorly maintained. In 5 days there was hot water in my room only once; the hotel phone in my room did not work; I had no Wi-Fi I’m my room in the 6 days I was there.

Suzanne, 5 לילה נסיעה, 17 ינואר, 2022

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Not Recommended

Sorely disappointed. Positives: restaurant, bar & watersports staff friendly. Swimming pools picturesque, but small (sunbed reserving is rife!). Entertainment good. A la carte food in the 2 restaurants very good. Negatives: quality of accommodations and the attitude and lack of communication from the front desk / management customer service staff. We booked a Superior Oceanview room but were placed in a downgraded Ocean Loft. We complained and were moved. No follow-up from customer service. Beware there is no double-glazing so you hear noise as if it is in the room with you!! No "proper" balcony - just a juliette-style balconette. Two locks on the bedroom door, both broken. Saturday night we had no shower pressure / hot water, we phoned down to reception and told there was a burst water main. These things happen, but communication is key! Staff were waiting for people to complain rather than proactively contacting the residents. We were told to use a room in another block to shower. The room was mid-refurbishment, layers of dust on floor and had not been sanitised. Shower water was still cold. No follow-up from customer service. Next day, still no water. This time toilets all filthy (no water to flush!). Nobody could wash hands. No signs anywhere to advise alternatives, or advise "out of order". Again, no proactive communication from any customer service staff. We checked out. This resort is not 5-star quality and is not worth the £500 / night price tag.

Eleanor, 2 לילה נסיעה, 3 דצמבר, 2021

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The property wasn’t what i thought. The rooms are expensive and outdated. My room cost me over US$500 with no microwave. Not a lot of food options and restaurant options. One day into my stay they had water issues. Couldn’t bathe, wash hands, and flush the toilet. We had to be calling the front desk each time for them to flush the toilet after we used it. We couldn’t go out because of the problem for awhile. Overall the whole experience was horrible.

Ricardo, 3 לילה נסיעה משפחתית, 2 דצמבר, 2021

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The only bad thing was the smoking. People smoke at tables right by the Sunset Lounge (where everyone hangs out) and the smoke blows in there every day hour after hour and if you are sensitive you can’t even sit in there to hang out or enjoy a drink. This was very disappointing. There should be a designated area AWAY from the lounge.

Ash, 6 לילה נסיעה רומנטית, 10 מרץ, 2020

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Very nice place. The staff was very helpful and friendly. My ocean view room was perfect. A great place for the older crowd.

7 לילה נסיעה, 19 פברואר, 2020

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The service at the restaurants and bar was excellent. The front desk was not so up to standard with regards to our issues. The rooms were not cleaned in a timely manner. Sometimes they were cleaned after 4pmso when we returned from a day out, we had to wait around and they were not cleaned properly.

Deborah, 7 לילה נסיעה משפחתית, 15 פברואר, 2020

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Nice walkways and paths making it easy to get around Lack of lifts to upper floors could be a problem for some

10 לילה נסיעה, 4 פברואר, 2020

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A la carte food was very good. Liked the all-inclusive. Property was older, but in good condition. Parking was difficult. Was very disappointed that I paid for an upgraded room andgot a view of the pool equipment and nothing else. Room floor was filthy.

William, 7 לילה נסיעה משפחתית, 3 פברואר, 2020

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The rooms where HOT and very outdated. We asked for a king and we just had two twins pushed together. The food was okay. But the staff wasn’t very helpful or kind.

7 לילה נסיעה רומנטית, 6 ינואר, 2020

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The facility is nice in a very quiet place. The room was modern and up to date. The food was excellent and service wascalso excellent.

Monique, 3 לילה נסיעה, 3 ינואר, 2020

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