Extended Stay America Ft Wayne - South

Took about 10 minutes for someone to finally come to the front desk and then the room had a hole in the wall by the bathroom.

Room was not ready for check in at 445 p.m. when I arrived. Told receptionist I had to use the restroom and she did not allow me to do that. I had to leave and go elsewhere to use a public restroom.

Room was freezing. Heater was inoperable. No one answered when I called the front desk. I was miserable.

I was bitten by something in the bed while I was sleeping. I checked out, and the made me pay for the remaining 2 nights.

The first room wasn’t clean but and then the second room had a big bug that crawled out of the bathroom

Nice and quiet able to work without issues

For the price, you'd be hard-pressed to find better. Bed was comfy. Tiny kitchen nice. Showers hot. Just enough off highway that you didn't hear it. I'd go back without hesitation.

The room was very comfortable, clean, and quiet. The flyer in the room indicated that there would be a grab and go breakfast of muffin and coffee. This was also mentioned to me by the evening staff member who checked us in. In the morning, the desk clerk was short with my husband when he asked for coffee and told him that coffee was unavailable. I understand that things are a bit different with the Covod-19, but if something is NOT available, it should not be promised in two different communications. And, the morning customer service was a bit lacking. Otherwise, the room was very nice.

The room had a horrible smell, the phone didn’t work, had to wait hours for towel replacement, and there was no breakfast as advertised.

Very clean, and the rooms had a lovely clean laundry smell. It was very refreshing walking into a clean and clean smelling room. The beds are very comfy. Only downfall is the door to the bathroom opens inward so its kinda tight. But had a great stay!