Sheraton Detroit Metro Airport

Staff was busy with something else going on. We checked in late & left early so not much to say. Shuttle was great. We were on 2nd floor and our tub looked terrible!!!! Black stuff and drain pulled out. Sink barely drained

Stayed before our flight and stayed at end of trip. The night before our flight was terrible. We had to get up at 4am so arrived around 9 pm. Asked for a room in a quiet area as I had read areas of hotel are very noisy. So unpack an get organized for Quick departure in morning. Watch a little tv, room next door was a bit noisy but thought it was because basketball game was on. Well they continued to yell, scream, sing , slam doors , so finally at 1 am I called down and they sent security up to tell them to quiet down, which they did..a bit, security came again a while later and asked them to be quiet. They were drunk and loud and didn’t go to sleep until after 3am. Needless to say I got zero sleep so not a good start to a vacation. Not really hotels fault for rude and obnoxious guests and they did try, but walls are paper thin and I could hear every word of every conversation. So beware. Had already paid to stay at the end of our trip so we went back reluctantly as we got in after midnight and were exhausted.thankfully we had a really quiet room, good service and a great breakfast. Two completely opposite experiences. Maybe avoid on Saturday evenings when hotel is really busy. Sunday night was not busy so maybe that is why quiet.

We were put next to the stairs. Every time people went through, it sounded like someone was come through our door. Luckily, we were there for just one night; otherwise, I would have asked to be moved. Everything else was good.

The bathroom had a plumbing problem which wasn't noticed until 1am, when the shower turned on in a different room which caused what appeared to be sewage to come up in the bathtub. It caused a bad odor and made it impossible to take a shower in the morning. It was mentioned during checkout but no compensation was offered. Would have expected much better at a Sheraton.

I can say no more