Extended Stay America - Chicago - Vernon Hills -Lincolnshire

Jordan was a great host, he was very informative and nice.

Great staff. Always willing to help. Absolutely 100% tuned into service dog laws. Like a second home to us when we’re in the area

It was older. What is there is clean. I didn't like the shower.

The staff is very friendly and helpful! They go out of their way t make you feel welcome.

Cleanliness isn’t up to par for what I paid for. The cork in the shower had stains, lamps had markings on the shade, bed sheets made my skin itch after laying on it which makes me wonder if it was ever cleaned. My room gave off a scent that makes staying unbearable. Not the experience I was hoping for and will not be coming back.

Good location, great price, clean and good customer service!

Stay is nice, but you don't get daily room service.

Tub did not drain properly, no towels in the room

Location was excellent and the room was spacious and clean. However, there was no housekeeping the whole week; we had to ask for even extra toilet paper; and the shower rod had a dip in it so that our shower curtains kept sliding into the middle.

Only issue was my room had a funny smell but other then that it was perfect