Kanazawa Tokyu Hotel

Although there was an initial problem with the ac unit in my room, the staff member who was on duty helped to change the room. Thank you for your hospitality.

Beautiful Hotel, Beautiful Staff, Perfect location in the heart of Kanazawa. Will stay there again. If you are considering Kanazawa. Definitely go to Kanazawa and definitely stay at his Hotel. It will be one your best experiences in Japan in this beautiful little city.

Easy access by car, and parking just ¥1200 for 24 hours with multiple access. Great concierge service. Excellent helpful staff in all areas of the hotel. Fair english spoken, but some staff are very fluent. Great location just 10 min stroll to Kanazawa Castle. Many shops and restaurants nearby.

This hotel is very clean and well maintained. Decent size rooms with ton of amenities. However what makes this hotel different is the staff who work there. Everyone is very friendly and kind, especially the doorman. We asked his recommendations for breakfast and the restaurant was amazing. Also every time we came back to the hotel from sightseeing, he greeted with great smiles and asked how our day was. Highly recommend this hotel. Amazing!

Very convenient location and excellent facilities. Staff was very helpful although not everyone could converse well in English. The breakfast buffet was diverse and delicious. Would definitely stay here again.

Good hotel with friendly staff and an excellent location in Korinbo

Lovely hotel within walking distance to lots of attractions.

Excellent modern hotel in good location for Kanazawa sight seeing

The hotel staff is amazing. They are super helpful and friendly. They will even help you with translation and setting up reservations at restaurants. The place is clean and well organized. The breakfast and food have enough options for all types of diets. The rooms are spacious and clean. The downside I have to report is room comfort. When we arrived the room was hot. I called down for a fan. They said we don’t have any. I gave it a few hours. No change. I called about the AC they said that they could change it down there even though I had a thermostat. No change. Went down to the desk. They told me it’s controlled by the building essentially confirming my thermostat was useless. Their solution? Open a window and we will send up a fan. (A fan they never said they had) the room was probably 76-80 degrees for all three days. The plus side was it helped motivate us to leave and explore the city. Only tolerable at night when the temperature outside dropped. Maybe it was just my floor, or my room, or bad information. But if you run hot. Avoid this hotel at all costs.

Comfortable hotel, helpful staff and great location.