Florence Express Inn

Front desk staff was nice but the room smelled like smoke. I was too tired to try getting another room, mainly because front desk already said they were full. The beds were hard and had burn marks in the bed spreads. The bar by the front desk seemed a little unsafe.

My stay was clean , comfortable and nice front desk employees, Florence Express is a very great place to stay!!

Had holes in bed spread and sheets. Mold on wall in bathroom hand prints on wall, shoes stick to floor and very dirty.

Beds good. Check in great. Toilet leaked.

Beds great. Condition of toilet - not so great. Leaked badly!!

I cannot even believe some of these reviews? Did the owner pay these people? Let me start by saying that I am not a picky person in any way shape or form. But this place was an absolute dump so scary that I left!! Everything was dirty, you could tell that people live here on a regular basis. Grills outside every door garbage, used needles etc!! I felt most bad for all the dirty kids running around that live there it was really sad! I will be contacting hotels.com because this place is no joke :( again I’m very down to earth I grew up poor and have seen it all and even I left this place! Do yourself a favor and stay away! Have no idea how someone could rate this place a 10 it is a -10! I want my money back.

The room was nice and clean the bed was very comfortable and I felt safe there alone.

It was amazing friendly service and staff

First off, the lady at the counter was amazing and super sweet! She helped us cancel our booking upon arrival when we realized that our booking was incorrect. We wanted non-smoking and their only available room was smoking. Huge thanks for the fast and flexible service! However, I did want to notify others looking at this location that the lobby and hotel grounds had many drunk and unruly individuals. There is a bar onsite, but we were disappointed at the atmosphere and frankly felt unsafe in the loud and busy environment when we arrived at midnight. The hotel rooms have outside facing doors, and the parking lot and balconies had many loud individuals hanging out at that late hour and it was not comforting.

Decent place However someone came banging on door at 6 am saying he needed to check my door and he was drunk Did call front desk and they said they would watch camera