Best Western Hotel Rivoli

I have no complaints about the hotel but I have to make a complaint concerning the information provided by hotel.com, false statement about the distance from FCO airport. Hotel.com is not being honest the hotel is about 26 miles from the airport and their information states about 15 miles. Their accuracy is wrong.

Hotel is great, our room was clean and tidy and the majority of the staff were very helpful. My only complaint is that they say they have a shuttle bus from the airport. I rang to book this, favs them all the details and was told if was good and could I send an email to confirm I needed the shuttle. Duly sent an email arrived at Rome airport and rang the hotel to see where the shuttle bus was only to be told the hotel does not run a shuttle bus service to the airport

The staff was very friendly and helpful. The location was great with a metro nearby and we loved the breakfast.

Friendly and very helpful staff, hotel is very classic and clean

Overall my stay was ok; Hotel service professional and staff members were very helpful. Hotel was pretty much far from city centre. Neighbourhood was very quiet; but there's pretty much nothing "touristy" to do or see around there. Except you're willing to spend at least 10€ for every trip out of the area to the town centre; or perhaps take their public transport. Me and the SO stayed for 3 nights; therefore we wanted quick and straightforward access to town centre without any hassles.