Country Inn & Suites by Radisson, Williamsburg Historic Area, VA

The pictures do not look like the hotel. Rooms were small and very run down. Shower curtain didn’t work, hole in bathroom ceiling, huge gap in door from the ground. Anne (the front desk manager) was a nightmare. Our keycard lock to the door broke during our last morning there. Anne tried 4 different times to open the door for us and told us we had to wait for maintenance to get there at 10. Not only did the guy not show up but he showed up LATE. Anne only spoke to us as we walked away after conversations as if we she was a child. The way she handled this situation was truly the biggest let down. We received a $20 refund and an apology to the “late start we had to our morning”. We will never stay in a Country Inn again and have definitely spread the word of our unimaginable experience..

Clean, low key hotel. The room could use some bathroom updates, especially the bathtub surround old and dingy.

The ladies were very nice but the room was gross- stain on the wall- toilet ran- mold on floor and shower- carpet had old gum stuck to it- mattress and pillows were not comfy- landscape needed a lot of work but I will compliment the housekeeper and front desk staff were very nice. Just needs to update the place and get some new stuff in rooms.

I really enjoyed my stay and I had an amazing time. Thank you for your hospitality.

Hotel has friendly staff, neat and clean quiet room. The breakfast was slightly light, no hot food.

Very clean and quiet. Nice pool.

My biggest complaint would be the pillows, no extra blankets. Return air vent cover was falling off the wall. The check in Clerk was super nice if she upgraded our room for free.

Very nice, clean, quiet and convenient for our stay.

The beds are horrible. hard and couldn't sleep because of the bed. Had back pain for a week after staying. Bathroom door is rusted at the bottom for a suite and small