Sunscape Sabor Cozumel - All Inclusive

If you need internet run away from this place. If you need 24/7 food run away from this place. These people really need good training and leadership. It’s not there. There is no accountability. Not all amenities will work including hot tubs. They will lie to you at check in about what’s available. I will give great reviews on the house keeping staff. It is clean and so are the 2 pools.

The staff was super nice. Property currently going through upgrades but overall good experience.

Pretty beach, room was adequate but needs updating as all the fixtures were pitted and the shower was spraying everywhere. Needs a better choice for meals, change the menu, breakfast could be drastically improved on. I got what I paid for, all the rest and relaxation I needed, too. Was clean, bed was decent and great weather. Not a high end resort but got some space from people too.

2 good thing 2 bad things= 2 good things room service and good food; 2 bad things our hot was out of service and was never fixed and pushy sales people that didnt leave us alone.

This resort is a great location resort, if you are scuba diving, as it is near the best dive sites. Really nice rooms, beach, pools and layout. Unfortunately, the food is near the worst food possibly imaginable for an all inclusive. I usually spend 2 months or so each year on the island. This was my first experience at the Sabor. I will not be coming back.. The reason I stayed here was for the all- inclusive nous.. Having stayed at another resort for the first half of my trip that wasn't. I ended up eating in town for lunches and dinners at least 50% of my time here, because that is just how bad the food is... One other thing, they charge like $10 per day for internet or $40 per week. I think this is the only resort in the world that still thinks you charge for internet. So, if you want a nice resort on a nice beach, this is a great place.. Just know that the food is the worst and you should probably rent a car, so that you can drive into town.

Super clean and everything was sanatized

Very clean in all areas. Lots to do. Child friendly so could be noisy. Choice of food poor. Usually only one of the restaurants open and menus the same every day with limited choice. Also, no snacks available which is unusual for all inclusive

A perfect spot on Cozumel. The property was nice and clean and the staff very friendly and helpful. The beach is sandy with plenty of chairs and there is decent snorkeling from the shore. Food was good and they had a nice range of choices. We visited during Covid and we were really happy with all the sanitation measures. All the staff wore masks and there was hand sanitizer everywhere. I felt very safe. Due to the reduced compacity, not all the restaurants or bars were open, that was fine with us as it meant less people around. Also, your snorkeling or dive boat can pick you up at the resort dock, so you don't need to drive into town. It was really handy. The only down sides was that it is a good 15-20 minute drive into town and the property is a bit older, but still nice. Overall a great place to stay if you enjoy a mellow vibe and access to the great water off of Cozumel.

Overall, the property is a C / B Pool and beach were kept clean.

whether was amazing, hotel very outdated , the sewer smell was disgusting. food options were very very limited. no waiters to serve guest while in the pool while pool was open. waiters were very friendly but not enough staff to accomadate guest there. Will definitely not return or recommend this hotel for anyone. The rates on this hotel are false. Don't go you will regret it.