Sonesta Posadas del Inca Lake Titicaca - Puno

We got a free upgrade which was awesome! The only feedback we have is regarding the hot water which took a while.

Staff was kind, helpful, and considerate. Wonderful location and safe in an area where there is concern. The ad mentioned guinea pigs and llamas, but I was still stunned when we opened drapes in the morning and guinea pigs were running around - they were so fun to watch! The room and bed were very comfortable.

The property was located on the outskirts of the city of Puno, it was tranquil and relaxing. Service was excellent.

Best to access via vehicle, although you can walk from the city of Puno but I don't suggest it. We had a beautiful room that was very clean with a large bathroom and our room had a view of the back of the property (which was very well maintained) including the lake. Staff were very friendly and professional. We arrived early and they stored our bags for us and delivered to the room. Highly recommend!

A great hotel with excellent service. The staff was gracious and the grounds were lovely.

nice place outside of Puno’ caos, in the morning there are alpacas and cuy into the garden when you have your breakfast

The Sonesta was beautiful! It was great to wake up with views of the lake, a cup of coffee in the restaurant, and sights of alpacas in the lawn. The customer service was great, the rooms nice, and the grounds were spectacular! I think you would have to be really picky to find issues with the hotel. There is no elevator, so make sure to request a first floor if mobility is an issue. We didn't eat at the restaurant as we wanted to try some places near the square (there is nothing within walking distance). But the front desk will call a cab for around 8 soles each way.

The property was really nice. The staff were extremely helpful in organizing activities for us. We originally had booked 3 nights and prepaid but only stayed for 2 as other than going to the floating islands and Taquile island it was too quiet for my liking. The food in the dining room was good.

The setting right on Lake Titicaca was amazing. So peaceful, so romantic. The staff were all exceptionally friendly and helpful. The food in the restaurant was amazing. The area felt very safe. I would definitely come back again!

The view is breathtaking, you can see the lake and have a relaxing moment sitting near the shore