Best Western Plus Grosvenor Airport Hotel

Clean, comfortable, friendly

The TV didnt work the entire time. Neighbors were loud. The room service was good.

The staff was very friendly and courteous especially Bianca and they are very accommodating to our needs

Just one night, no much to said, great.

The remotes volume buttons did not work (tv still did). The shower drain was slow draining and upon unscrewing the drain saw that there was a clump of hair in the drain that I had to take out. This being said, the space is usually top notch and I really enjoy staying there. Bianca at the front desk was very helpful and helped made the stay even better. I would recommend this place and come here again.

Very clean and comfortable.

Nice and comfortable. Good breakfast.

3 things most important: Cleanliness Parking Staff service All were good here... Rooms very clean Parking was good Staff was EXCELLENT!! Little things like elevator smelling like someone smokes a lot was a little problem but not big deal... Price was fair..

No hand soap no body lotion no dryer barely towels and pillows

Overall I like staying here and the service is always professional and courteous. Rooms are always clean and comfortable. The only thing I didn’t like was that there was not a microwave in the room.