Kimpton Fitzroy London, an IHG Hotel

There is no hotel in London quite like this one. The staff are personable, caring and nothing is too much trouble. A true delight from the moment you step inside the front door. The hotel has a wonderful smell and atmosphere throughout. Rooms are clean, modern and extremely comfortable. This is my go to hotel if staying in London.

Lovely staff and beautiful building, but the standard rooms are very small. Some of the amenities have been taken away due to COVID-19 which is a shame.

The rooms felt more 4 Star than 5 Star - a bit better than before the upgrade, but not as luxurious as normal 5 Star. I assume the lack of toiletries, robe, slippers, chocolates, nice cushions etc is because of Covid? If so, it would be worth a little note in the room to tell us that. The young man who carried our cases was lovely, a real asset to the hotel.

We had a fantastic stay - the team was extremely welcoming and always ready to help (without being too much and whilst keeping distances which made us feel reassured but also not too strange in these strange times), the building and facilities are stunning (rooms very comfortable, clean and gorgeous, plenty of space to keep safe and distant, hand sanitizer and extra measures, loads of history too), we had a lovely dinner at the restaurant (food was superb) too... We loved how welcome our dog was also made and that dogs can go to a lot of places in the hotel and are well taken care of too by the staff (the room had a bed for him, bowl and treats). A perfect place to treat yourselves. Thank you to everyone in the team for a much needed staycation, the only problem was that it was too short... We will be back!

One of the most amazing hotels I’ve ever

Beautiful hotel with a extremely courteous and helpful staff

Amazing hotel and staff, with a great location. All of the Kimpton properties I have stayed at are excellent.

A gorgeous old property with very comfortable rooms!

Lovely receptionist on arrival, gorgeous building, only stayed one night

A beautiful building, extremely clean, the staff couldn’t do anymore than they did. A prime position. The whole experience was superb