Comfort Inn & Suites Jackson

this hotel is just ok. nothing great, nothing bad. First impression was not good, so that stuck with me for 2 days.

1-Check-in took 15 minutes even though I'd prepaid. The person was a trainee and there was no one else on site to help her. 2-Room was farthest distance from elevator (long walk). 3-Room was located next to a private RESIDENCE, only feet away, and children were playing in yard under our window. 3-Bed was so high, I had to have help getting into it (I'm 5' tall). 4-At check-out, no one was around -- and I looked! The only good thing was that we got cereal and rolls for breakfast while other hotels are not even doing that now.

The hotel was conviently located. The rooms and hotel had recently been renovated and it was very clean, attractive and nice.

It was quick and easy. Check out time was early 11am. Most have 12. Very clean

Did not mention on web site pool was not allowed to be used. Also wanted to charge a additional $150 to my credits card because I used a third party to book room.

Desk clerk was rude and charged me Double what I was supposed to be charged. Took an extremely long time to process my card. She said there was A Glare On it and it was hard to read. I won’t stay at a Comfort Inn again.

Everything was good, no problems.

The staff was wonderful. Always quick to fulfill a request. We stayed 3 nights in a single king size bed. So comfy even for us seniors.. definitely stay again.

The hotel was very clean and had good COVID measures in place.