Residence Inn by Marriott Springfield

Have to say the employees were awesome. When we asked for extra pillows or blankets, we got them right away. The room was exactly as described (wish the private balcony would have looked out over something other than the parking lot, but it was nice). Room was very nice and even with too teenagers with us, we all had lots of room. (We booked the 2 queen bed suite.) Housekeeping was amazing - except for the one day they knocked over a full soda that was left in the bedroom, and the spill was left. The floor in the kitchen area wasn't cleaned and dirty dishes were left, and we unfortunately found out there was no extra toilet paper left at the worse time... We didn't get back to the room that day until late so it was disappointing to wall into that. However, this only happened on one of the three days we stayed. The place is maintained nicely, but carpeting had stains and looked old. They're renovating so I'm sure that will be replaced at some point. Overall, we were very happy and would stay again.

Staff was friendly, room was the nicest we’ve ever stayed in, we will be reccomending them and going back!

Only problem was noise whenever toilets flushed and showers were running. Everything else fine

Stayed here for post surgery night since it was next to the hospital. Room was ok, bed was ok( I’ve had lots more comfortable) they put us in a room on the front. Very noisy. Cars and people in the parking lot. Water for shower in room next to us was very loud at 6AM. Creamer packets were rock hard, obviously very old. Location was good for our purpose, but not our best experience. Friendly staff.

Good