CrestHill Suites SUNY University Albany

Check in at the front desk went fine. However only after I checked in did I learn that the elevator wasn’t working. So I took the stairs. The stairwell and hallways of the hotel were quite dirty. The room was extremely dated and formica tabletops had pieces gouged out. The furniture was also dated and somewhat soiled. And the television had no signal and would not get even one channel. I did not feel comfortable taking off my shoes in the room and walking on the carpet. I will never stay here again. Especially with so many other good choices in the Albany area.

Great stay. Nothing bad at all. Great size rooms, fairly quiet hotel. Only thing they could do is update the carpet the are really old and do not look clean.

I chose this hotel because it had a later checkout time of noon. At 9 AM I had a maid knocking on the door asking what time I was checking out. Was not happy they woke us up 3 hours before the checkout time, completely unnecessary!!

Great room with a kitchen. Met all our needs. Except a large frying pan would’ve been nice. Breakfast could’ve been much better but decent. Overall I loved it. Would stay again.

The stay was pleasant. The staff members were amazing and accommodating. Furthermore, the room was clean and the bed was comfortable. Hopefully next time, if we are in the area, we will stay here again!