Extended Stay America - Detroit - Dearborn

We have to Carry all are item up to the room because there didn’t have no trolly to carry nothing on it.

Good room, convenient location. Room was clean and having a kitchen was a nice addition.

Front desk wasn’t pleasant. There seemed to be irritation in there tone.

It was okay. There were bugs in my room and the floor was clearly not mopped or swept. There was some slick substance on the hardwood floor causing us to slip and fall multiple times. Overall it got the job done (having a place to stay) but I wasn’t the most comfortable.

Room had a leaking frig and wasn’t going to fixed for 2 days to fix. The frig was dirty. The towels were dirty and didn’t have any extra. No coffee pot. No plates cups or bowls. No sheer curtain for the window while staying on the first floor so if you wanted natural light the whole outside could see you. The desk had broken legs. The closet did have hangers. The stove top was dirty. I had to move my senior mother who is disabled and my family to a new hotel and they are not willing to refund my payment.

It Was A Fun Stay For Me And My Family, And It Was Convenient Because We Where By The Mall So We Got To Explore Around

It was a little frustrating checking in...but it was rectified. Mrs Lanessa always makes the ending of my trip better. She’s a great asset to the company

The only thing I didn’t like was when they locked the doors after 11 and when you tried to call in, the phone would ring but no one would answer. I had to bang on the door a few times to get back to my room.

We had a great stay. Will stay again when in the area!