Holland House Beach Hotel

Good 1 night stay. St Maarten still needs rebuilding following hurricane in 17. Think Holland House best hotel in area.

The staff is generally very friendly and helpful. We experienced a problem on check-in, however. We booked 5 nights in a beach view room but were put in a street view room the first night. The hotel refused to refund the difference between what we had prepaid and the lower cost of the street view room since we had booked through hotels.com. We moved to a beach view room for the remaining nights. St. Maarten is still recovering from hurricane Irma which devastated the island last year, so it was difficult to be too upset. They have been through a lot, so we’re inclined to overlook our problem this time. We have stayed at HH several times before and have always enjoyed our stay. It has a nice beach, is close to shopping and many restaurants (including its own), and you can walk to everything.

Location is wonderful, in front of the boardwalk along a large beach with great view of the sea and cruise ships entering and existing the pier. As we all know, hurricane Irma hit Sint Maarten last year and left devastation behind, including this hotel where the top two stories were still closed and under renovation. That renovation occasioned noise between 9:00 am and 4:00 pm but it could not be helped. Desk Staff was pleasant if not going all out to be helpful (could not or would not give me a receipt because I did not book with "them" but with "hotel.com").. On the other hand, staff at the bar and restaurant were very friendly. Food at the restaurant, particularly breakfast, was very nice. Concerning quality/price ratio, all accommodations in the Caribbean are prohibitively expensive so I had not expectations that the very high price I paid for the room was going to be met by incredibly unrealistic high standards..

What can I say to express our thanks to the wonderful staff of this great hotel for looking after us before, during and after Hurricane Irma. You all went way beyond the call of duty. The 22 guests remaining during the hurricane will always remember the concern and dedication of the hotel staff to our safety, security and well-being despite their having tremendous problems with their own personal issues at their homes. We, the guests, do hope that your hotel can re repaired as soon as possible so we can return again and sample the hospitality. Once the hotel is rebuilt, guests will experience first class service and great food and beverage at a location that is central and has a great beach and the convenience of all the shopping, dining and bars etc right next to the hotel. if you are in business this is the only place to stay in Philipsburg Best wishes to Paul Boetekees and his fine team Best Wensen en Succes Philippa and Nick Donne

I missed a gym