Barceló Santiago

Friendly spacious relaxing

Lovely visit, spacious room bed was so comfy. The spa was beyond relaxing when I visited. I felt the location was stunning right on the water.

Miss J, 5 לילה נסיעה, 3 מאי, 2022

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Beautiful place!

Beautiful hotel in a stunning location and we will return again and again. There is no coffee available with lunch or dinner service which is a shame because there are so many lovely cakes on offer and many people want a hot drink and cake after lunch.

Michael, 6 לילה נסיעה, 4 אפריל, 2022

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Family holiday.

Great location, short walk to the beach nearby, beautiful view. Staff are friendly and helpful. The room is super clean and the bed is vey comfortable. Breakfast and dinner are good, lots to choose from.

Helene, 6 לילה נסיעה משפחתית, 3 אפריל, 2022

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Worth a stay

Very pleased with the cleanliness and food - better than expected

Carl, 5 לילה נסיעה, 17 מרץ, 2022

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Lovely!

All the staff were incredibly helpful and always made time to ensure your question was fully answered. There was friendliness at breakfast, which is always a nice way to start a day. There was also a great attention to cleanliness everywhere.

L, 7 לילה נסיעה, 27 ינואר, 2022

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The hot tub room made the whole experience super fun, different, romantic and a real treat! Amazing views from the pool area too of La Gomera and Los Gigantes!

David, 2 לילה נסיעה, 22 ינואר, 2022

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Fantastic hotel, great location with friendly and knowledgeable staff. Would highly recommend to all.

Michelle, 3 לילה נסיעה רומנטית, 17 דצמבר, 2021

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Location of the hotel was wonderful near the sea and walking distance into small town and nearby walks. Staff in the restaurant were very friendly, with fast services. Restaurant food was great being vegan and vegetarian there were options of salads and vegetables etc not no main vegetarian dishes like for non vegetarians who had lots of options. overall the food was of good quality and abdance. The hotel was okay for two persons we went for the sea view with hot bath tub not much of sea view with these rooms. The bed mattress was awful and worn out bad dent and springs, I was sleeping on the sides and not bad aches. They definitely need to change the mattress. Which I did complain about. The main shower was not great hardly any water flow, it needed a good clean for the water to flow threw was not powerful with low water pressure. The toilet door opens inwards and hardly any room to move around, I am 5"1 my legs just about left okay not ideal for tall person. We asked for an Iron which was old, broken and hardly worked. The rooms are clean and comfortable. The hotel really needs to pay attention to each room and check the showers, bed mattress, I understand it is a big hotel but no excuse for management to do weekly check ups in the room and fix faults. Main reception always busy with queuing system they should have one for check-ins, check outs and for guest otherwise you are waiting inline to ask a very quick question.

Sarika, 3 לילה נסיעה משפחתית, 6 דצמבר, 2021

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Poor service

The hot tub on our balcony was amazing. The room was too cold we spoke to reception to get the hearing fixed and noone came up. Our hot tub broke down for 2 days and noone came up..overall not impressed with the service. The welcome reception admitted that the could not give us a room with a sea view even though we upgraded and paid for a sea view. Poor service!!

4 לילה נסיעה, 1 דצמבר, 2021

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Nice hotel pity about the smoking policy

Paid for an upgrade deluxe superior and got a basement level balcony level with public footpath directly outside our balcony. We said to reception before even unpacking and was told hotel full we eventually got another room but had chain smokers next door to which we were told by reception they were allowed to smoke on their balcony. This compromised our fresh air holiday experience, thinking it was a non- smoking hotel. The food was superb in our half board stay as were the very friendly waiter service staff.

James, 7 לילה נסיעה, 27 נובמבר, 2021

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