Hawthorn Suites by Wyndham Lake Buena Vista, a staySky Hotel

Spacious and clean rooms!

room 302 was worn out, cracks in bathtub walls and mold on ceiling, noising water pipes and drains. Room wasn't cleaned until almost 5 pm. Were given handicap room and did not request it. Breakfast and hotel staff ok.

We loved everything about this hotel. The Christmas decor and music, the staff, the room and the breakfast was enjoyable. Coffee was available throughout the day and we had a cold spell, so that was nice! Breakfast was better then continental, but you can't compare it to restaurant quality. Very good since it was included in stay including scrambled eggs, sausage, oatmeal, toast, bagels, orange juice, etc... The only downside we saw was that our wonderful room was next to elevator so we could hear it ring and occasionally we heard people laughing and talking as then came out of the elevator. Pleasant visitors came to the hotel. No loud people or parties that we noticed. Overall very nice experience!

The space was great and the staff a pure delight! The only thing I would improve is the room freshness with the smell. It was a bit musty.

This was my Unanswered email to the hotel GM Good afternoon, My wife and I stayed at your property on 11/16-17. Everything was fine until 4am when the ajoined room started yelling and screaming. We figured in a few minutes they would stop but didn’t. So I called the front desk and spoke with a very nice young lady who told me that she couldn’t send one up to check on the issue because she was the only one available and couldn’t leave the desk.