IC Hotels Santai Family Resort - All Inclusive

Absolutely horrific experience. Booked 2 nights just to spend time at their water park but was shocked to see that ALL OUTDOOR activities were closed because it was their Winter season. Was disappointed because this was not even mentioned on their website nor on Expedia that activities are closed. When we arrived we were shocked to see that all outdoor activities were closed and only 1 indoor pool was operating. Even outdoor activities like mini golf were closed, so basically we ended up spending the 2 days in our hotel room doing nothing. Rooms are also quite old, specially the bathrooms, needs renovation. Half of the items served in the restaurant were stale. Will never be coming to this resort ever again.

Organisation was excellent. Good food.

Good property Kids activities are the best, food is good

It is definitely catered for families. Food was very good with plenty of options. The lack of English speaking staff was difficult at times. The level of service received varied depending on where you were from Russians and Germans were treated like celebrities. The spa service could be amazing but they allow children and loud teenagers access to the baths so the experience wasn’t peaceful. Overall I was happy with our stay.

Good staff and srevice, good children activites; good pools good villas , good turkish path . small room no shows no music or what to do after 11 pm , it was darkness !! Just go to sleep? The main resturant small!!! There no food choices its was poor food there are hour at the day and the night with out food at all we was sleeping hungry its not situble for 5 stars resort all inc. i pay high price for 5 resort unfortanutly it wasnt. There are huge expnsive prices in the market hotel or in some service for children . Also shisha was expnsive.

We liked the silence and view from our villa. And the service was great.

It is good place for family including kids. Staff also is kind.

Amazing place, great staff great hotel worth the little extra money you wont be disappointed

We had a very good holiday family holiday at IC Santai. Fellows holiday makers were families like ours. The staff , good food , nice swimming pools and evening entertainment were the highlights for us. The staff were really good and we always received a courteous service. Thanks

Many activities for the children ,the food is good big variety of food .the night entertainment was average.