Best Western Plus Sandusky Hotel & Suites

Horrible service. Late night check in and staff was barely working. Had to call to fix things several times and the room was terrible. Not sure why it has a fabulous rating. Avoid.

Had an excellent stay at the Best Western like always. The shower was to die for excellent water pressure and the water gets nice and hot.

Entrance was quite nice and the room was excellent.

It was a great hotel but at the bathroom we found some hairs. I don’t mind at all, but it was not satisfactory

I was very pleased with this hotel. I booked a king size bed and expected a regular room. They gave me a suite! How nice. Comfy bed and pillows provided a great night's sleep. I am hard of hearing and with these darn masks can't read peoples lips (I also where hearing aids, but need to read lips too) and the person at the desk really went out of their way to make sure I understood everything that I needed to know. Breakfast was "in the bag" due to COVID and was just okay, but I'm not knocking anything off their rating for that. I stay in a hotel 2-3 times a week and nobody has had a great bagged breakfast. I would definitely recommend this hotel to anyone.

Property was overall nice, staff were friendly too. The place was too quiet and nothing was close enough as of walking distance. 6/10 rates

Enjoyed our brief stay here. Very spacious room with a huge bathroom! Would have liked a healthier and filling breakfast rather than the Grab and go bag offered tho.

The hotel itself was clean including the room but the service was bad at the front desk. Don’t want to mention names but they looked like they really didn’t want to be there. The breakfast was a joke too. I was given a small brown bag and was directed to the coffee. It’s free breakfast, I get it but still, I’m sure it’s included in the cost especially with the price per room. Service and breakfast needs improvement!

It was okay nothing spectacular.

It was likely a unique instance, but my husband came home with bug bites after staying in the hotel. Also, the room we stayed in smelled like smoke, even though it was a non-smoking room.