Hotel Imperial, a Luxury Collection Hotel, Vienna

Outstanding service from a warm but professional staff that did everything possible to make our stay a memorable one. Clean large beautiful rooms and common areas. We tired of the same breakfast buffet daily but that a minor note in a fabulous week. I highly recommend this hotel!

Generally, it is a very nice hotel. However, the bar is either closed or there is something going on in there and it is fully reserved for another people, so that the hotel guests cannot even access it and have to go somewhere else/another hotel to have a drink and relax. That is a main downside that the hotel does not reserve even a few tables for the guest of hotel and gives them to people from outside. A hotel bar supposed to be for the guests at the first place and then for visitors, in my opinion.

Awesome hotel and awesome staff!!!

We stayed for 5 days during Christmas 2018. It was a fantastic stay. Service was impeccable and the little treats like cookies on Christmas Eve delivered to your room made it extra special. The service could not have been better.

most memorable - every member of staff had an ethos of making our stay very enjoyable and that any problem (such as booking a restaurant last minute) became no problem. Very impressed indeed.