Best Western Seine West Hotel

This is the worst experience. I booked a room for 4 people. When I arrived at the hotel at 12pm, the room 001 was cleaning and was assigned to me. I put the luggage in their front desk and went out. When I came back at 9:30pm, the front desk told us that there was no room for 4 people and the room 001 was assigned to others. He repeatedly said he only knew what the day-time staff had said and did not know any other things. He did not listen and did not try to solve the issue. He was rude and irresponsible. After argument, I had to stay in a room for 3 people. I did not get what I paid for but the hotel has no apology on this. They showed an uncaring attitude and was totally irresponsible.

Stayed with three friends for a weekend concert and was very pleased. Room nice size, beds comfy, clean and amazing shower. Hotel was very quiet and did have a bar in the lobby. Staff was very friendly

Only stayed the one night and overall was good but the bed was a bit tired.

My main concern, I had to leave quickly for flight and am confident I left something important in the hotel, I called and spoke to hotel and no one calls me back to let me know.