Diar Lemdina

Terrible service, indifferent staff

Hour-and-a-half late check-in. Dirty, old, dingy room. Music pounding till 5 AM from nightclub. Awful restaurant service. After spending two days with our heads pounding, we wanted to be refunded our final three days and leave. As the director spoke to my husband, I was in our hotel room, contacting Hotels.com to see if they could work out a refund. While there, two of the staff used a key card to get in our room. No knocking, just opened the door to come in. When they saw me there, they apologized and left. I have no idea what they were entering our room for, but that scenario scared my mother-in-law and grandma so much that they didn’t want to stay alone that night, so we ended up staying overnight in their room for security. In the end, the director offered compensation of a massage and hammam, but at this point, we were over it. We couldn’t even look at their faces. Service was just dismissive, rude, and unprofessional. The whole experience left a bad taste in our mouths. One positive note: the bellhop was the only smile we received from service staff. He should get a raise. Hotels.com tried to resolve the issue with the hotel, but we weren’t given a refund. Hotels.com was professional and helpful, offering us coupons to put toward another hotel stay, which we did. Thanks to that, our trip wasn’t entirely ruined. The pictures on this site show a hotel that doesn’t exist. This is not a beachside hotel, so I’m not sure why there are photos of beaches here.

Jessica, 5 לילה נסיעה משפחתית, 23 מרץ, 2019

חוות דעת אמיתיות של אורחי Hotels.com

Freindly staff

Amir, 2 לילה נסיעה משפחתית, 11 ינואר, 2019

חוות דעת אמיתיות של אורחי Hotels.com

Not so nice

Mass tourism... Luckily buildings in the shape of an old Medina, rooms however are ordinary and bed as hard as a rock.

3 לילה נסיעה משפחתית, 25 אוקטובר, 2018

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Hotel is HUGE - so many things to do there if you don't want to pop out. The room was amazing, over two floors. Spacious and clean.

Tariq, 4 לילה נסיעה, 21 אוקטובר, 2018

חוות דעת אמיתיות של אורחי Expedia

Great Family Resort

Our stay was for 2 nights with breakfast and dinner included (half board). The room was very spacious and clean with comfortable beds and pillows. The room also had a full kitchen but the only dish provided was a pasta strainer. We did not use the kitchen so this was not an issue during our stay. Staff at the hotel were very friendly, and offered games for us to play at the pool. The restaurant for half board meals provided lots of choices for both breakfast and dinner including European continental and Tunisian dishes.

Sarah, 2 לילה נסיעה משפחתית, 19 אוקטובר, 2018

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Historical and cultural visit

Two of us staying. Nice quiet apartment with kitchen. Staff in all areas could not be more friendly or helpful.Excellent. Food on half board was good and plentiful. Heaps to visit and see. Primarily a resort hotel, excellent for families, particularly with children. If you want quiet you need to select your room when booking. Cannot fault the staff or facilities.

John, 14 לילה נסיעה, 4 אוגוסט, 2018

חוות דעת אמיתיות של אורחי Expedia

Two days holiday

Staff are ok. Rooms need serious refurbishment. Long walking distance from rooms to reception. The place is nice. Hotel is within a tourist resort under the form of a casbah. Beach is five minutes walking.

Andre, 2 לילה נסיעה, 29 יוני, 2018

חוות דעת אמיתיות של אורחי Expedia

Acceptable for families

We were here for a conference. When we arrived they told us our reservation was not correct. Finally after I showed them the printed expedia they finally gave us the two rooms we had reserved.the whole operation took almost one hour. Once we asked for an ice bucket. The answer was go bring it from the bar. Overall a part from these two incidents the rest was ok. The staff is nice. The rooms conditions are just acceptable.

Andre, 5 לילה נסיעה, 24 יוני, 2018

חוות דעת אמיתיות של אורחי Expedia

Never Stay at this hotel again

On arrival at the Hotel myself and my colleague were told that they were fully booked and only had one room, even though we had booked through Expedia. Eventually out of thin air they produced our rooms. When I entered my room at 02:40 a.m. I had a nasty surprise as I was greeted by three cockroaches which as you can imagine is not pleasant at all, so by the time I disposed of them and checked every it was 03:30 a.m. To add to this, mine and my colleagues rooms were next to the courtyard which had very loud music and people which didn't end until gone 03:00 a.m. and then when this ended the disco carried on well after 04:30 a.m.

3 לילה נסיעה, 24 יוני, 2018

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Good family friendly hotel

Just got back from a lovely stay at diar lemdina hotel. We had the family room which was actually an apartment with two bedrooms, two bathrooms (one being en suite) kitchen and a large living room leading to the balcony. The rooms were very spacious and clean and were cleaned everyday by the maid. We were half board so had breakfast and dinner at the hotel everyday, the food was good as they had a large variety which was changed everyday. The best part of the hotel was the entertainment and animation team, my kids loved the mini disco every evening with max, wael and lama who were very friendly and made sure the kids were having a good time. Also the mini club was great too and a special thanks goes to tata who took great care of the kids. I would definitely recommend this hotel especially for families with kids. This hotel is located in the centre of the medina where shops and restaurants are very nearby.

rohima , 10 לילה נסיעה, 2 אפריל, 2018

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