ZTL Hotel

Overall satisfactory. Special credit to Ms Sunny at Reception who has been exceptionally helpful. The only setback was my request in person to the reception staff on duty the night before check-out the next morning for a "6.30 am morning wake-up call' was not executed. Fortunately, the alarm on my mobile phone did not fail me.

The room stated “with Luxury large room “need upgrading.room is small and need improvement. Kindly check room 821

Stay was comfortable and location was good. However, wifi was weak.

Good location and spacious room.

I am so glad I picked this hotel during my recent trip as this is not the usual type of hotel that I usually choose, however I picked this as it is smack bang in the centre of the Dongmon shopping district. You literally just walk out of the hotel and shop away! The hotel itself is a bit old, comfortable but not luxurious, but the service and staff is amazing! I had the best service ever from a hotel in China, even better than the 5 star hotels that costs 3 times the price.. I shall be going back to this hotel for sure during my future trips to Shenzhen!