Comfort Hotel Great Yarmouth

Disappointed with noise in room at comfort hotel

On arrival looked good. Got the key and we was put on the top floor which was four flights of stairs with no lift and we had four year old child very disappointed. The room was a really good size and beds comfortable shame about the noise from what we think was the heating system. There was a big damp patch on the ceiling in bedroom and in bathroom. Breakfast was very nice and restaurant very clean.

simon, 2 לילה נסיעה משפחתית, 26 מרץ, 2022

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Very dated.

Jo, 1 לילה נסיעה עם חברים, 29 ינואר, 2022

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recommend to anyone

brilliant time friendly atmosphere very clean an tidy staff very helpful

Colin, 1 לילה נסיעה, 22 ינואר, 2022

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Basic and adequate

Terry, 1 לילה נסיעה, 8 ינואר, 2022

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Worst hotel

Booked our stay on the phone at about 12.30 pm drove for 4 hours got to the Comfort Hotel in Great Yarmouth only to be told they had no record of our booking,after several calls between staff you and ourselves and 1 hour that was sorted we were given our room. We asked about something to eat as booking did say food was available but told there was none available then or in the morning. We went into the bar for a drink and the seats were stained with what looked like urine. On entering our damp smelling room we noticed the bathroom was very shabby, the shower did not work fast only a trickle of water and the showerhead would not stay straight, the bed was so uncomfatable you could feel every spring on the mattress even the bedsheets smelt damp and fusty.So in the morning after hardly any sleep drove 4 hours back home. We paid 55 pounds for our room thinking it was a hotel and would be better than the premier inn we could have had for 39 pounds. Next time think we will be visiting premier inn. My advice is before putting hotels on your website visit them do not go by what the pictures look like.

Gary, 1 לילה נסיעה, 2 ינואר, 2022

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Hotel looked tired. Hole in the bathroom door and missing lino in the bathroom. Asked for a room with 2 doubles got a double and two singles.would not recommend.

Fiona, 1 לילה נסיעה עם חברים, 23 ספטמבר, 2021

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Disappointed

Bed-bugs! Reported mixer bath tap wouldn't go to shower, nothing done, so fixed it myself with a 2p coin! Monday morning breakfast, by 0730 they were out of eggs even though it was not busy.

Philip, 3 לילה נסיעה, 17 ספטמבר, 2021

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The Bath plug did not fit the bath water run out. The shower was hanging off the wall. The WC was difficult to use very close to sink. Attempted to report on leaving no staff to be found. I have written separately to the hotel so far no response.

Dave, 1 לילה נסיעה, 1 ספטמבר, 2021

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Disappointing!!!

Upon check-in was told check-in is 3pm. I stated I received 2 emails saying 2pm. He said no Covid restrictions so it's 3pm. Was turned away. Other people had same problem but they were told they could wait in the bar or in the garden myself and daughter were not offered anything. I then go to check in at 3.05pm to be told my room isn't ready due to laundry problems so it will be 10 to 15 minutes. Dozens of other guests arrive and are checked in. At 3.30pm I ask if room is ready the man says he'll go look. I said to the lady I've been waiting since 2pm she says no 3pm. I said as I've already stated 2 emails say 2pm. She walks off ignoring me so I say great customer service NOT. Myself and my 12 year old daughter go to room. It stinks of bleach, floor in bathroom is wet, I assume from cleaner! Use toilet go to flush the handle is hanging off. The taps on sink are all smashed, after cleaning my teeth I look down and bathroom floor has huge puddle on it so obviously there is a leak Huge crack in tile and tile moves in front of toilet, chipped bath and hairs on bed sheets. Walked around bed to put on my shoes and stand on something very painful. A plug from a phone charger under valance sheet that is obviously from previous guest, also a cigarette lighter sticking out under the bed! 1 double plug socket under the TV so I wanted to boil kettle and watch TV but also needed to charge 2 phones. No other sockets available in room as lamps and clock radio wired into other sockets!

Miss, 1 לילה נסיעה משפחתית, 27 אוגוסט, 2021

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nice hotel

hotel could do with refurbishing. staff brilliant. though parking is a nightmare. over all a very nice hotel

roy, 5 לילה נסיעה, 23 אוגוסט, 2021

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