Hilton Garden Inn Elkhart

Pleasant stay very accommodating staff to a few requests.

Elkhart never fails. Pull in to main lot and man standing right in front of pickup peeing in parking lot.

Lobby being renovated, so a big mess, but that's the process. Staff was good. Room was dated and needed maintenance. Leaky faucet. Noisy AC. Old old worn out mattresses (that was the worst part). Hopefully the renovation will take care of mattresses too.

This property is standard for the Hilton Garden Inn, but the service here is dreadful. You can wait 10-15 minutes at the front desk waiting for service; the person appearing may clearly have been asleep or otherwise out of it, and this at 5 p.m.! Within 1/2 hour of my checking in, my credit card number was stolen - a card I had not used in 2 weeks - and my issuer had to stop 5 attempts at fraudulent use. Coincidence?

We were not given any information at check in.We didnt know what direction to even start looking for our room.The free wifi was a hassle connecting to & that alone we were dissatisfied.Only have vending on the first floor & we were put on the 3rd.